Set up Emails on iPhone/iPad

To set up an email account on your iOS device, perform the following steps:

  1. Tap Settings.

  2. Scroll down and tap Mail, Contacts, Calendars.

  3. Tap Add Account.

  4. Select "Other".

  5. Tap Add Mail Account.

  6. Enter the appropriate email account information.
    • In the Name text box, enter your full name (or business name if desired). This name will be shown to recipients when you send emails.
    • In the Email text box, enter your email address.
    • In the Password text box, enter the password for the email account.
    • In the Description text box, enter a description for the email account. This is for your reference only, and won't be shown to email recipients.

  7. Tap Next.

  8. Select a Mailbox type at the top of the screen - we recommend IMAP for your iPhone.

  9. In the Incoming Mail Server section, enter the following information:
    • In the Host Name box, enter "mail." followed by your domain.
    • In the User Name box, enter your full email address.
    • The password should already be filled in - if not, enter it here.

  10. In the Outgoing Mail Server section of the interface, enter the same details as above.
    (even though it says 'Optional', the username and password must be entered in order to send email).

  11. Tap Next.

  12. It may pop up saying "cannot verify server identity". That's just because our server name (eugene) doesn't match the details entered. If you see this message, just click continue.
    (If you recieve this warning, you may also see another warning that the password is incorrect. Just continue. It will then warn you that the account may not be able to send emails - this is fine, we will address it shortly).

  13. Disable the Notes toggle switch and tap Save to complete the process.

  14. This will take you back to a listed view of your email accounts. Tap on your newly created account for a few last settings changes.

  15. Tap the account name again to open the settings.

  16. Scroll down and tap 'Advanced'.

  17. Scroll down and make sure "Use SSL" is off.

  18. Go back to the account settings.

  19. Tap "SMTP" to open outgoing mail settings.

  20. Select your 'Primary Server'.

  21. Make sure "Use SSL" is off here too, and that there is a username and password entered, and the Server Port is set to 587.

  22. Tap "Done", then back to the Account, and tap "Done" again to save.

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