Knowledgebase

To set up an email account on your Android device, perform the following steps:

(these instructions are based on Android 4.0. Your version may differ)

1. Locate and tap the Applications button.
   
   
   
2. Tap Email.
   
   
   
3. Enter your email address and password, and then tap Manual setup.
   
   
   
4. Tap the desired account type
   we recommend IMAP
   
   
   
5. Set up the following options:
   • In the Username text box, enter your email address.
   • In the Password text box, enter the password for the email account.
   • In the IMAP server text box, enter "mail." followed by your domain.
   • In the Security type text box, select None. This setting automatically sets the correct port.
     
     
6. Tap Next.
   
   
7. Configure the SMTP server, Port, Security type, Username, and Password settings.
   • In the SMTP server text box, enter the "mail."  followed by your domain.
   • In the Security type text box, select None. This will change the port (please ensure the port is set to 587).
   • Select the Required sign-in checkbox.
   • In the Username text box, use your email address.
   • In the Password text box, use the password for your email account.
     
     
8. Tap Next.
9. Select the checkboxes that correspond to your desired email preferences and tap Next.
   
   
   
10. Enter the desired account name and display name. Tap Next to complete the Account setup process.